BossBack Forms helps your website collect the details you actually need with straightforward forms you configure for the way your business works.
Less back-and-forth. More useful inquiries. An easier next step for your customers.
✓ Included in the current free BossBack Beta.
Practical bookkeeping support for growing small businesses.
A better starting point
A new inquiry should move the conversation forward. Too often, the first follow-up is spent gathering information that could have been collected at the start.
“I'm looking for a bookkeeper. Can someone call me?”
BossBack Forms helps you ask the useful questions earlier.
Why smarter forms matter
Get more of the information you need before spending time following up.
Reduce the first round of calls and emails spent gathering basic details.
Ask only the questions that are relevant to what someone actually needs.
Build the form you need
Create a form for the job, choose the fields you need, and publish it to your website without building a complicated workflow.
Use short text, email, phone, long text, dropdown and checkbox fields to collect the information that matters.
Decide which fields are required or optional and give the form clear owner-controlled text.
Open new submissions, mark them handled when follow-up is complete, and reopen them if more work is needed.
How it works
Tell BossBack what kind of request or inquiry customers need to submit.
Add the questions and contact details your business needs, and decide which fields are required.
Review organized customer information in BossBack and mark it handled when follow-up is complete.
Less form-building. More useful information.
Across small business
Forms helps make common website requests more useful across different kinds of small businesses.
Help an HVAC or home-service business understand the problem before responding.
Give an accountant or consultant enough context to evaluate an opportunity.
Let a physiotherapy practice collect useful non-clinical information from a new customer inquiry.
Help a marketing consultant gather useful business background before a first conversation.
Let a bike shop capture which product or service needs attention instead of just “It's not working.”
Give a pet groomer a smarter contact experience without making it harder to use.
Built for a job, not for form-building
Traditional form platforms can give you dozens of fields, rules, integrations and configuration options. BossBack Forms takes a different approach.
Tell BossBack what information your business needs. Forms helps turn that into a straightforward experience for your customers.
The goal isn't more form features.Start further ahead
Every vague inquiry creates another small task: a call to return, an email asking for details, another message waiting for a response.
When your website gathers useful information at the beginning, your follow-up can start further ahead.
Designed to work together
BossBack products are designed to add useful customer-facing capabilities to the website you already have.
Answers gives the visitor useful information about the business.
Forms helps the visitor provide the information the business needs next.
Built for small business
Start with the information you need rather than a blank workflow canvas.
Ask relevant questions without making people complete an unnecessarily long form.
Add Forms without rebuilding your website or turning BossBack into your web platform.
AI that works for small business.
BossBack Forms FAQ
Not in the traditional sense. Forms is designed to help small businesses collect useful customer information without requiring them to build complex forms and workflows from scratch.
A typical contact form often collects only basic contact details. BossBack Forms lets you configure the fields that matter for a specific request so the submission arrives with more useful context.
Only where you choose to use it. BossBack is designed to add capabilities to your existing website rather than replace or rebuild it.
No. Forms is a straightforward website form experience. Visitors complete the fields you configure; they do not need to interact with a chatbot.
Form submissions are stored in BossBack for review. A submission is marked reviewed when you open it, and you can mark it handled when follow-up is complete or reopen it if more work is needed. In the current Beta, Form submissions are retained for 30 days.
Yes. BossBack Forms is included in the current free BossBack Beta. Beta features and limits may change as BossBack develops.
BossBack Forms · Beta
Create a form, add it to your website, and start collecting more useful customer information.
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