Grounded in your business
BossBack works from information connected to your actual business.
BossBack SourcesIncluded
Give BossBack information you trust.
BossBack Sources keeps the approved business information that powers customer-facing capabilities like Answers.
Your website already contains valuable information about your business. Sources helps BossBack use that information in a controlled, useful way.
✓ Sources is included with BossBack Answers.
BossBack SourcesOakline Physiotherapy
Websiteoaklinephysio.exampleBusiness information found and ready to review
Ready
Business information available7 topics
✓ Services✓ Clinic hours✓ Location & parking✓ First appointments✓ Insurance & billing✓ Cancellation policy✓ Practitioner information
Ready for AnswersApproved information can now support customer responses.
Where answers come from
When AI speaks for your business, the source matters.
BossBack shouldn't treat the open internet as your company's knowledge base.
Sources gives BossBack a defined set of business information to work from so customer-facing responses can stay focused on information your business provides and approves.
Your business. Your information. Your approved sources.
Why Sources
Better information in.
Better answers out.
Easier to keep current
Update the information BossBack relies on when your business changes.
More control
Understand what information is available instead of turning customer questions over to an unrestricted general-purpose AI.
From source to answer
See where a useful answer begins.
Select an example to see how approved business information can become a customer answer.
01
SourceFirst appointments
ApprovedOakline PhysiotherapyPatient information
Please arrive 10 minutes before your first appointment. Bring your health card, insurance information, and any relevant referral or imaging reports.
02
BossBack SourcesApproved information
Arrival10 minutes early
BringHealth card
BringInsurance information
OptionalReferral or imaging reports
03
BossBack AnswersCustomer response
What should I bring to my first appointment?
BossBack Answers
Please arrive about 10 minutes early and bring your health card and insurance information. If you have relevant referral or imaging reports, bring those as well.
✓ Based on approved source information
Start with what you have
Use information your business already maintains.
HomeServicesFAQPolicies
Your website
Business pages, services, FAQs, policies, locations, and other relevant public information.
✓ Appointment process✓ Service details✓ Business policies
Business information you provide
Additional approved information that helps BossBack understand your business.
+
More supported sources over timeMore supported sources over time
BossBack can expand the ways businesses provide trusted information as the platform grows.
How it works
From business information to approved source.
01
↗oaklinephysio.example
Connect your information
Start with your website and other supported business information.
02
✓ Services✓ Policies✓ Appointments
Review what BossBack can use
Keep information relevant to your business and customers.
03
Sources?Answers
Put it to work
BossBack capabilities like Answers use Sources when helping customers.
One trusted information layer. More useful BossBack capabilities.
Everyday business information
The information customers ask about every day.
Services
What your business offers.
Brake service · Seasonal tire changeHours & locations
When and where customers can reach you.
Hours · Parking · DirectionsPolicies
Cancellation, returns, service policies, and other business rules.
24-hour cancellation policyHow things work
Appointments, estimates, consultations, and common processes.
Discovery call · Proposal · StartPreparation
What a customer should bring, know, or do beforehand.
Bring your insurance informationBusiness details
Contact information, service areas, qualifications, and other useful facts.
Burlington · Oakville · MiltonKnowing the boundaries
Business information isn't the same as answering everything.
Sources helps define what BossBack knows about your business. It doesn't turn business content into authority on questions outside that information.
Knowing what not to answer is part of being useful.
Covered by approved clinic information.
Requires professional assessment, not an answer generated from business information.
Oakline PhysiotherapySources
4 sourcesWebsiteoaklinephysio.example
ReadyAppointment informationReviewed business information
ApprovedCancellation policyReviewed business information
ApprovedHours & locationBusiness information changed
ReviewKnow what's availableSource status stays visible instead of disappearing behind the AI.
Know what BossBack knows
Your source list shouldn't be a black box.
If BossBack is using information to represent your business, you should be able to understand what information is available.
Sources is intended to make that information visible and manageable rather than hiding it behind an AI model.
Built to work together
Sources provides the information.
Answers puts it to work.
Sources is included with Answers because useful customer-facing AI starts with information the business can stand behind.
BossBack SourcesWebsitePoliciesServicesProcesses
Information your business provides and approves.
BossBack Answers“What should I bring?”“Do you offer evening appointments?”“Where do I park?”
Relevant responses grounded in available Sources.
Built for small business
A knowledge layer without a knowledge-management project.
Start with what you have
Use information your business already maintains.
Stay in control
Keep BossBack focused on information connected to your business.
Built into BossBack
Sources supports BossBack capabilities rather than becoming another standalone platform to manage.
AI that works for small business.
BossBack Sources
Questions you may have.
What is BossBack Sources?+
Sources is the approved business information BossBack uses to support capabilities such as Answers.
Is Sources a separate product?+
No. Sources is included with BossBack Answers and is part of how BossBack provides business-specific responses.
What information can I add to Sources?+
Sources is designed to start with information from your website and other supported business information that you provide or approve. We won't promise integrations or source types until they're actually supported.
Does BossBack search the internet to answer questions about my business?+
BossBack Answers is designed to rely on approved Sources for business-specific responses rather than arbitrary web content.
Can I update my Sources?+
Yes. Sources is intended to let you keep the business information BossBack relies on current as your business changes.
Can Sources contain private business information?+
BossBack will define supported information types and privacy controls before Sources is made available for private or sensitive business content.
Sources · Included with Answers
Better answers start with information you trust.
See how BossBack Answers can turn approved business information into useful customer responses.
Try Answers
Sources is included with BossBack Answers.